We look at customer engagement within a digital framework to evolve digital sales & marketing, drive enterprise level digital transformation, and design of new digital services.
We take an agile approach towards new ideas and do not fear failing fast to succeed sooner.
There are 33K Al Bots available on various social and B2B marketplaces. If you are chatting, there are a good chance it is not a human.
loT - If your home devices from TV, light bulbs, refrigerator can talk to each other, how do you block cyber-attackers from taking over your place remotely.
Voice Search is increasing at a greater speed than text search. We might not need touchpads after all.
Amazon Dash button has more sales for Peet’s and Folger Coffee than original purchases on the site. All businesses could use a Dash button
Chances are, there will be no jobs for Tax Accountants by 2025.
Digital Native businesses completely disregard traditional industry/sector boundaries on focus on customer centricitiy
Digital Ecosystems will emerge that will leverage knowledge of the customer, and preferences while completely removing friction of delivery and distribution
The business that don’t digitize will die – You can no longer make money by selling Music CDs